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Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or submit information through our forms.

1. Information We Collect

We may collect personal and business information that you voluntarily provide, including but not limited to:

For Clients

  • Name

  • Company name

  • Email address

  • Phone number

  • Project details (print specifications, budget, timelines, files)

For Suppliers

  • Company information

  • Contact details

  • Equipment and capability information

  • Pricing and operational details

  • Uploaded documents or samples

We may also automatically collect limited technical information such as IP address, browser type, and device data for analytics and security purposes.

2. How We Use Your Information

We use the information collected to:

  • Match client projects with suitable print suppliers

  • Facilitate communication between clients and suppliers

  • Respond to inquiries and support requests

  • Improve our services and platform

  • Maintain quality control and vetting standards

  • Send service-related communications

We do not sell personal information to third parties.

3. Sharing Information

We may share information only when necessary and only with relevant parties:

  • Client information is shared with matched suppliers solely for the purpose of quoting and producing print projects.

  • Supplier information may be shared with clients when relevant to project matching and decision-making.

  • Information may be disclosed if required by law or to protect our legal rights.

We do not share information beyond what is required to fulfill our services.

4. Use of Third-Party Tools

We may use third-party tools and services, including:

  • Google Forms

  • Google Sheets

  • Website analytics tools

  • Email and communication platforms

These services may collect or process data in accordance with their own privacy policies. We recommend reviewing those policies directly.

5. File Uploads & Project Materials

Any files uploaded (artwork, samples, documents) are used only for:

  • Project evaluation

  • Supplier matching

  • Production-related communication

Files are not shared publicly and are only accessible to authorized parties involved in your project.

6. Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal and business information only as long as necessary to:

  • Provide our services

  • Maintain business records

  • Comply with legal obligations

You may request deletion of your information at any time (see Section 9).

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your information

  • Withdraw consent for future communications

9. Contact Us

If you have questions about this Privacy Policy or wish to make a request regarding your personal information, please contact:

Email: printmatch.ca@gmail.com
Company Name: PrintMatch.ca.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

PrintMatch
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